Returns & Exchanges
At KibbleWatches, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for all unworn watches in their original packaging. Whether you need a different style or a full refund, our dedicated team is here to ensure a seamless experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully place the watch in its original presentation box with all manuals and warranty cards, ensuring it is securely packed to prevent transit damage.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.