Frequently Asked Questions
Everything you need to know about your KibbleWatches experience.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all protective films and packaging intact.
Do KibbleWatches come with a warranty?
Yes, every timepiece includes a 2-year limited warranty covering manufacturing defects and movement issues from the date of purchase.
Are the watches water-resistant?
Most of our models are water-resistant up to 5 ATM (50 meters), making them suitable for everyday use and light swimming, but not for diving.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I adjust the strap size myself?
Our link-bracelet models include a free sizing tool and instructions, while our leather and mesh straps feature adjustable buckles for a universal fit.